2026 FSM Summit

One day. One room. The people who run the field and the people who set the direction — working through what comes next.

Friday, October 16, 2026 Start and end times to be announced UMS Office — 211 E Thomas St, Hammond, LA

Submit a topic — due Friday, October 9

About the summit

Why we’re getting together

The FSM Summit brings the Executive Leadership Team and the field management team into the same room for a single working day. This is not a presentation you sit through — it is a working session built around three strategic initiatives, our core values, and the questions you bring with you.

There is nothing to read or prepare beforehand. Just come ready to think and contribute — the most valuable part of the day is the discussion, and that only works if the room is engaged.

Strategic initiatives

What we’re driving toward

Three initiatives frame the day. Every session should tie back to at least one of them.

01

Leadership capacity and accountability

Build the bench, set clear ownership, and hold the standard — at every level of the organization.

02

Improve data maturity and design velocity

Better data, trusted sooner, turned into working software faster.

03

Ensure operational scalability and margin discipline

Grow without the cost of growth outrunning us. Scale the process, protect the margin.

Core values

How we operate

These are not posters on a wall. They are the standard we hold each other to — during the summit and in the work that follows it.

Operate with Integrity, Trust, and Honor

Hold conversations sacred. Do not blame, gossip, or talk behind people’s backs. Have tough conversations positively. Believe in the best intentions of others.

Include and Respect

See, hear, and respect every individual for their ability, unique perspective, and contribution to UMS. Learn, share, and ask to ensure you embrace all sides.

Lead from Behind

Grow your team, teach them, hold them accountable, and let your team surpass you!

Work Hard, Play Hard

Get work done on time, don’t delay getting things to others, exemplify the agreed-upon standards of UMS, be ALL in, and CELEBRATE WINS!

Agenda

The day

TBD

Arrival and breakfast

Placeholder — replace with confirmed session.

TBD

Welcome and opening remarks

Presenter name

Placeholder — replace with confirmed session.

TBD

Session

Presenter name

Placeholder — replace with confirmed session.

TBD

Break

Placeholder — replace with confirmed session.

TBD

Session

Presenter name

Placeholder — replace with confirmed session.

TBD

Lunch

Provided by UMS.

TBD

Session

Presenter name

Placeholder — replace with confirmed session.

TBD

Closing and next steps

Presenter name

Placeholder — replace with confirmed session.

TBD

Dinner

Provided by UMS.

Know before you go

The practical stuff

Getting in

Arrive through the front doors off E Thomas St. Christy Lee may be there to let you in — if the doors are locked, call the office and someone will come get you.

Office phone: to be added

Traveling in Thursday

If you’re arriving the night before, dinner on Thursday, October 15 is covered by UMS.

Meals

Breakfast, lunch, and dinner are all provided by UMS on the day of the summit.

Dress code

UMS attire.

Preparation

None required. No pre-read, no homework. Come ready to think and contribute.

Breaks

Breaks are built into the day. Use them to catch up on anything urgent.

After the summit

Meeting notes will be sent out once the summit concludes, so nothing from the day gets lost.

Ground rules

How the day runs

We are here to learn and to ask questions. Three rules make that possible.

  • Phones awayFor the duration of each session. Breaks are there for anything that can’t wait.
  • No laptopsLeave it at your desk. Meeting notes are being captured and sent out afterward, so you don’t need to take your own — bring a notepad if you prefer to.
  • Be presentCome ready to participate, not to observe. The discussion is the point.

Before you arrive

Submit a topic or question

Got something you want covered? Send it in ahead of time and we’ll work it into the agenda. The best sessions come from questions the room actually has.

Deadline: Friday, October 9

Email your topic